We hired Jehanne to run training for our management team on how to deliver effective feedback and conduct modern performance reviews. We had several new managers with a lot direct reports and identified that giving them tools to coach their teams would be critical to employee satisfaction and retention.
Jehanne helped us understand that our employees crave feedback and gave us the tools to deliver it much more frequently – both positive and constructive – to keep staff engaged and growing. I can tell you that every one of our managers was shocked how well their feedback conversations went! Once you start the feedback cycle and have a structure to lean on, it becomes much easier to deliver it consistently. Thank you Jehanne.